Refund policy

Thank you for shopping with BeeFree Crafts and More.
Each item is handmade with care, and we want you to love your purchase.

30-Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return:
Your item must be unused, unworn, and in the same condition you received it
Must include original packaging and tags (if applicable)
You must provide a receipt or proof of purchase

To start a return, contact us at:
📧 beefreecraftsandmore@gmail.com
Returns must be approved before sending.
Items sent back without approval will not be accepted.
Return address:

353 Garberia Dr Davenport FL 33837

If your return is approved, we will provide:
Return instructions
A return shipping label (if applicable)

Exceptions / Non-Returnable Items
Due to the handmade and hygienic nature of our products, the following items cannot be returned:

Scrunchies
Hats
Hair accessories
Custom or personalized item

We also do not accept returns for:

Sale items
Gift cards
Perishable goods (if ever offered)
Personal care goods
Hazardous materials

Damages, Defects, or Incorrect Orders
Please inspect your order upon arrival.

If your item is:
Damaged
Defective
Incorrect

We will:
Replace the item OR
Issue a refund/store credit

Exchanges
The fastest way to get what you want is to:
Request a return (if eligible)
Place a new order once approved

UK & International Orders
We proudly ship to the United Kingdom and internationally

Please note:
Shipping times vary due to customs
Customers are responsible for customs fees, VAT, or import taxes
We are not responsible for customs delays

Important:
Returns are not accepted for international orders, unless the item is damaged, defective, or incorrect.

European Union 14-Day Cooling-Off Period
If your order is shipped to the European Union, you have the legal right to cancel or return your order within 14 days, for any reason.

Conditions:
Item must be unused and in original condition
Must include packaging and proof of purchase

Shipping Issues
Once shipped, we are not responsible for:
Lost or stolen packages marked as delivered
Carrier or customs delays
We can assist you in filing a claim if needed.

Refunds
We will notify you once your return is received and inspected.

If approved:
Refunds are issued to your original payment method
Please allow 5–10 business days for processing
If more than 15 business days have passed after approval, contact us at:
📧 beefreecraftsandmore@gmail.com
✨ Cancellations
Orders can be canceled within 12 hours of purchase.
After that, orders may already be in production.
💌 Need Help?
Contact us anytime:
📧 beefreecraftsandmore@gmail.com
💛 Our Handmade Promise
Every item at BeeFree Crafts and More is made with love and intention.
Small variations make each piece unique—that’s the beauty of handmade 🐝🌼